Question 1

What is PUPPIFY?

Accepted Answer

PUPPIFY is a selective European system for the responsible purchase of puppies, active in Switzerland and the DACH area. Unlike marketplaces, PUPPIFY personally selects both kennels and families to guarantee quality, transparency and animal welfare.

Question 2

How does the purchase process work?

Accepted Answer

The PUPPIFY process unfolds in 9 stages: request submission, video presentation of family and home, access to the reserved area, video call with the puppy, consultancy and approval, contract and reservation, document preparation, direct delivery and continuous post-sale support.

Question 3

Is PUPPIFY legal in Switzerland?

Accepted Answer

Yes. PUPPIFY operates in full compliance with Swiss legislation on animal imports. All puppies are at least 15 weeks old, fully vaccinated (rabies included) and veterinarian-certified per FSVO regulations.

Question 4

How much does a PUPPIFY puppy cost?

Accepted Answer

The price depends on breed, availability and included services. Every quote is personalized and includes: kennel verification, health checks, vaccinations, documents, transport and ongoing support.

Question 5

Can I see the puppy before buying?

Accepted Answer

Yes. PUPPIFY offers a video call with the puppy in his real environment at the kennel, so you can observe behaviour, conditions and surroundings before any decision. You can also come visit us at our facility, only 50 minutes from Vienna, capital of Austria. Or choose him via video call and professional telephone consultation and receive him stress-free directly at your home.

Question 6

Where do the puppies come from?

Accepted Answer

All PUPPIFY puppies come from state-registered European kennels personally verified by us. Each kennel is inspected for living conditions, hygiene, socialization and regulatory compliance.

Question 7

Does PUPPIFY deliver across Switzerland?

Accepted Answer

Yes. Delivery happens as close as possible to the Swiss border or, by agreement, directly to your home. The puppy is transported directly, with no intermediate stops.

Question 8

Why does PUPPIFY also select families?

Accepted Answer

Because a puppy needs the right family as much as a family needs the right puppy. Double selection guarantees the optimal match and reduces the risk of abandonment and behavioural issues.

Question 9

What happens after delivery?

Accepted Answer

PUPPIFY provides continuous support after delivery. The team stays available for nutrition, socialization, veterinary visits and any need related to your puppy.

Question 10

In which languages is the service available?

Accepted Answer

PUPPIFY operates in four languages: German, Italian, French and English, to cover every linguistic region of Switzerland and international clients.

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